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		<title>ProZ.com Translation Forums</title>
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		<atom:link href="http://bel.proz.com/forums/" rel="self" type="application/rss+xml"/>		<description>Topic: Discussion for ProZ.com 2016 virtual conference for International Translation Day session (2016): Keeping customers happy - Happy customers? Why should I care, and what’s in it for me?</description>
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		<pubDate>Mon, 06 Jul 2026 13:28:16 +0000</pubDate>
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			<title>Discussion for ProZ.com 2016 virtual conference for International Translation Day session (2016): Keeping customers happy - Happy customers? Why should I care, and what’s in it for me? | — &quot;pick any TWO&quot; principle —</title>
			<author>Arkadiusz Jasiński</author>
			<category>ProZ.com&#039;s Virtual Conferences</category>
			<link>http://bel.proz.com/post/2592955#2592955</link>
			<pubDate>Fri, 30 Sep 2016 13:20:00 +0000</pubDate>
			<description>&lt;b&gt;Forum:&lt;/b&gt; ProZ.com&#039;s Virtual Conferences&lt;br/&gt;&lt;b&gt;Topic:&lt;/b&gt; Discussion for ProZ.com 2016 virtual conference for International Translation Day session (2016): Keeping customers happy - Happy customers? Why should I care, and what’s in it for me?&lt;br/&gt;&lt;b&gt;Poster:&lt;/b&gt; Arkadiusz Jasiński&lt;br/&gt;&lt;b&gt;Post title:&lt;/b&gt; — &quot;pick any TWO&quot; principle —&lt;br/&gt;&lt;br/&gt;The &quot;pick any TWO&quot; principle captures sooo well the relationship between client&#039;s needs and the realistic limitations of any service:&lt;br /&gt;Fast and cheap ≠ good. &lt;br /&gt;Fast and good ≠ cheap. &lt;br /&gt;Cheap and good ≠ fast.&lt;br /&gt;&lt;br /&gt;This has been a very informative presentation, thank you!&lt;br /&gt;</description>
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