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SDL Language Cloud Login Error
Thread poster: Piotr Bienkowski
Piotr Bienkowski
Piotr Bienkowski  Identity Verified
Poland
Local time: 21:00
English to Polish
+ ...
Mar 13, 2015

When I try to log in, I get this error:



What do I do to fix this?

The part in Polish says that the specified file cannot be found.

Piotr
 
RWS Community
RWS Community
United Kingdom
Local time: 21:00
English
Can you try... Mar 13, 2015

... disabling any other plugins you are using (such as MyMemory perhaps?) and then restart and see if the same error occurs?

Regards

Paul
SDL Community Support
 
Piotr Bienkowski
Piotr Bienkowski  Identity Verified
Poland
Local time: 21:00
English to Polish
+ ...
TOPIC STARTER
Did not help Mar 13, 2015

SDL Community wrote:

... disabling any other plugins you are using (such as MyMemory perhaps?) and then restart and see if the same error occurs?

Regards

Paul
SDL Community Support


Unfortunately the same problem appeared. I guess there is something wrong with the .NET assemblies. On a different computer it worked without a problem.

Piotr
 
RWS Community
RWS Community
United Kingdom
Local time: 21:00
English
Maybe this tool... Mar 13, 2015

... will help you here?

http://www.microsoft.com/en-us/download/details.aspx?id=30135

Regards

Paul
SDL Community Support
 
Piotr Bienkowski
Piotr Bienkowski  Identity Verified
Poland
Local time: 21:00
English to Polish
+ ...
TOPIC STARTER
Did not work either Mar 13, 2015

SDL Community wrote:

... will help you here?

http://www.microsoft.com/en-us/download/details.aspx?id=30135

Regards

Paul
SDL Community Support


And neither did applying the latest patch to Studio 2014 SP2.

Looks like I will have to reinstall the .NET assembly but which one? Looks like I have these:


v4.0.30319
v2.0.50727
v3.5
v3.0
1045
v1.0.3705
v1.1.4322

Which is the one that Studio 2014 SP2 uses?

Piotr
 
Piotr Bienkowski
Piotr Bienkowski  Identity Verified
Poland
Local time: 21:00
English to Polish
+ ...
TOPIC STARTER
Seems I'm stuck Mar 13, 2015

Windows will not let me reinstall the .Net framework, and to install just the assembly that Studio can't find, it appears that you need a degree in .NET programming.
 
RWS Community
RWS Community
United Kingdom
Local time: 21:00
English
Log a case Piotr... Mar 13, 2015

... via the solution finder. A support engineer can then help you... they are rocket scientists

Regards

Paul
SDL Community Support
 
Piotr Bienkowski
Piotr Bienkowski  Identity Verified
Poland
Local time: 21:00
English to Polish
+ ...
TOPIC STARTER
Maybe I will Mar 13, 2015

SDL Community wrote:

... via the solution finder. A support engineer can then help you... they are rocket scientists

Regards

Paul
SDL Community Support


when I find the time, but meanwhile I worked around the problem by installing the
SDL Trados Studio MT Autosuggest plugin and getting the Cloud API key.

But... the plugin setup removed the Beglobal MT Autosuggest Plugin and it makes me wonder whether it should do that considering that I paid for that plugin, so why should my access to the BeGlobal sandbox be barred?
 


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SDL Language Cloud Login Error







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