Staff engagement can be described as part induction, part motivation, part training and personal development, and part communication.

Here are 10 tips for successful staff engagement.

* 1. Staff are always the biggest and most important asset of any company.
* 2. Retaining staff can be difficult, especially in roles with traditionally high staff turnover rates. Having a comprehensive staff development policy in place can help to make employees feel more valued. If staff feel like they are valued, then they are less likely to want to leave.
* 3. For some employees, work is just a job, whereas for others, work is a career. Some workers spend several years studying at university, or undertake training and exams whilst working in order to help them achieve the position that they have always wanted. All too often, the dream role isn't what they thought it would be, and they start to lack motivation and inspiration and feel demoralised. Staff engagement helps to ensure that staff have a career rather than just a job.
* 4. Training and Personal Development helps to keep staff motivated, and provides them with the necessary skills to perform their roles. Staff should be offered training, and should be encouraged to ask for training if they feel it would benefit them.
* 5. Implementing a structured induction programme will make staff feel welcome and will help them to feel valued. Large companies can't expect new employees to know all about the company, its suppliers and customers, and processes without being told and shown.
* 6. Keep a training record, so that both the employee and employer know what training has been undertaken. This can help to develop future induction programmes, and so that new starters in that department will know what to expect, and how they can progress.
* 7. Human Resources or Personnel departments need to be organised for new starters. Important items such as appropriate computer accounts, software, security passes, office furniture and telephone extension need to be in place and tested several days in advance so that if there are any problems, they can be resolved in time. There can't be much worse for somebody new starting in a new company, and nothing has been set up, nowhere to sit, and nobody knows who's supposed to be showing them around.
* 8. Staff need to be involved in big decisions that will affect them. If there are company wide changes, or new policies and procedures that will affect all workers, then these workers need to be kept informed at all stages. This will help to make staff feel involved, and valued.
* 9. Staff Engagement needs to be company wide. All departments and all levels need to be enthusiastic and committed to the cause. Failing to do this can lower morale.
* 10. Staff need to see how all areas and departments work, what they do, and how it all comes together. This will ensure that there is no "us and them" attitude between departments, and that all staff work for the benefit of the customer and the company.

Successful staff engagement will benefit both small and large companies, and see departments working for each other, as well as with each other. This will benefit customers and the business alike. Why not implement staff engagement in your company today?

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Note added at 6 hrs (2011-02-11 17:32:18 GMT)
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Ich sehe erst jetzt, dass der Begriff im Text selbst im Plural steht, was die Sache natürlich verändert.. kann diesen Eintrag aber nicht löschen.
Sorry!